ABQ GUNS | PRODUCTS
ABQ GUNS | Women – Veteran Owned Firearms Store – $15 Firearm Transfers
Gallegos Group – Shipping and Return Policy
1. SHIPPING POLICY
You can trust that your order will be quickly processed and safely delivered.
We can ship products anywhere in the United States using the most economical shipping method available or if you prefer, an expedited shipping method is offered. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination and shipping method selected.
All BATF regulations apply – Firearms will only be shipped to licensed FFL dealers only after authentication of valid Federal Firearms License and expiration date.
Items in stock will typically ship out in 2-3 business days.
Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.
2. RETURN, EXCHANGE POLICY, CANCELLATIONS
Our goal is to ensure your complete satisfaction with your purchase.
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange (excluding firearms). Refunds for items returned within 15 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 3 business days of receipt of package.
All reasonable attempts will be made to ensure your purchase is in the best possible condition when being shipped from our facility. If you are purchasing a new firearm, we guarantee it is in the same condition we received it from the factory or our distributors. If it is a pre-owned or transferred item, all reasonable attempts to keep the pristine condition of the firearm will be made. ABQ GUNS is not responsible for un-noticed or un-realized conditional defects, attachments, or components.
-return of firearms is allowed only for store credit
-purchaser is responsible for all shipping and handling costs or fees
-all returned firearms must be accompanied by a valid verified FFL license and shipped by an approved FFL agent
-if a return of a firearm does not have the proper documentation, we will attempt to contact you to resolve the error, if we cannot come to terms
In case following conditions are not met ABQ GUNS reserves the right to charge 15% restocking fee or refuse the return.
– the items must be returned for refund or exchange within 15 days of original purchase
– items and packaging must be received in new resealable condition
– the original manufacture’s packaging must not be damaged
– packaging must include all original items, manuals etc.
– Return Authorization Number must be clearly marked on the shipping box
– return package must include copy the original invoice or sale receipt
– package must include complete and current contact information
Before returning package you need to contact ABQ GUNS to receive Return Authorization Number (number to be placed on returning package). You can use phone number listed below or e-mail info@ABQGUNS.com
If you have an exchange for the same dollar amount as the original purchase, additional shipping or handling charges may be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.
If you would like to cancel your order, you can do so if the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.
ABQ GUNS, 6301 RIVERSIDE PLAZA LN STE 3 87120
Phone: (505) 899-1144
ABQ GUNS reserves the right to amend or change any policies as needed without prior notice.
ABQ GUNS™- Albuquerque Guns™ – Gallegos Group, LLC ©Copyright 2017 Gallegos Group LLC ALL RIGHTS RESERVED